Angela Norman joins NACFB board

Angela Norman, managing director of YBS Commercial Mortgages, has been appointed as a non-executive director (NED) to the board of the National Association of Commercial Finance Brokers (NACFB).

The NACFB is the UK’s leading trade body for commercial finance intermediaries, with over 2,500 Member brokers and 160 lender Patrons, of which YBS Commercial Mortgages is one. 

Only select patrons are invited to represent lenders at board level, making Angela’s appointment both a privilege and a recognition of her overall contribution to the sector. 

In her role as NED, Angela will focus on how lenders and brokers can work more closely to deliver better outcomes for customers, championing both brokers and customers their clients, and ensuring that industry changes are aligned with their needs.

She will also work closely with the organisation to drive positive change, providing market insight to facilitate this, and helping to shape initiatives which evolve the lending landscape. 

Angela commented: “I’m delighted to take up this position and have the opportunity to make a real difference, championing the customer and broker relationship, with a customer-first mindset.

“My career has been shaped by a commitment to supporting the borrowing needs of UK businesses, and as part of my role as a non-executive director, I’m committed to ensuring that industry developments — especially those around technology - translate into improved customer and broker experiences, which also put the customer at the heart of every decision made.”

Jim Higginbotham, CEO of the NACFB, commented: “Angela has made an immediate and lasting impression since joining the board. Her clarity of thought, deep sector insight, and unwavering focus on the broker-borrower relationship have already helped to shape key strategic discussions.

“She’s an incredibly impressive ambassador for our sector, and we’re proud to have her voice and leadership at the NACFB board table.”