Mortgage help

Need some help with your Accord Mortgage? We'll guide you through the things you need to know...

Select from the options below to find out how we can help you with any mortgage guidance you may need. To look at the options that may be available for your Accord Mortgage, view the My Mortgage page.


 

Choose an option:

  • Our lending criteria

Find out more about our lending policy, including key information for those considering switching to a new mortgage deal or if you'd like to borrow some more on your mortgage. 

Our lending criteria >

  • Mortgage fees & charges

Information on all mortgage-related charges for existing customers.
Mortgage fees & charges >

  • Mortgage valuations

Find out what's involved if you need to get a mortgage valuation.
Mortgage valuations >

  • Paying your mortgage

Our mortgage payment guide page outlines the payment options available for your mortgage plus support if you are having any problems making your payments. 
Paying your mortgage >

  • Our mortgage rules

Find out more about the purposes for which our mortgage loans may be used.
Our mortgage rules >

  • Redemption statements

Find out when you might need a redemption statement, what it includes and how to get one. 
Redemption statements >

  • Landlord's guide 

Whether you are an existing or first time landlord you need to be aware of a number of recent changes impacting landlords.
Renting out your home?

Your property may be repossessed if you do not keep up repayments on your mortgage.

If you have a Buy to Let property, then alternatively a receiver may be appointed (except in Scotland) to receive the rent and/or to sell the property. After sale, you will remain responsible for the payment of any mortgage shortfall debt.

 

Useful information

Our downloadable guides have all the information you need on our products, how to manage your account and much more.