Mortgage help | Existing Customers | Accord Mortgages
Mortgage help
Need some help with your Accord Mortgage? We'll guide you through the things you need to know...
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Our lending criteria
Find out more about our lending policy, including key information for those considering switching to a new mortgage deal or if you'd like to borrow some more on your mortgage.
Our lending criteria >
Mortgage fees & charges
Information on all mortgage-related charges for existing customers.
Mortgage fees & charges >
Mortgage valuations
Find out what's involved if you need to get a mortgage valuation.
Mortgage valuations >Paying your mortgage
Our mortgage payment guide page outlines the payment options available for your mortgage plus support if you are having any problems making your payments.
Paying your mortgage >Our mortgage rules
Find out more about the purposes for which our mortgage loans may be used.
Our mortgage rules >Redemption statements
Find out when you might need a redemption statement, what it includes and how to get one.
Redemption statements >Landlord's guide
Whether you are an existing or first time landlord you need to be aware of a number of recent changes impacting landlords.
Renting out your home?
Brexit Guidance for Mortgages Customers Living in the European Economic Area (EEA)
Disclaimer
Your property may be repossessed if you do not keep up repayments on your mortgage.
If you have a Buy to Let property, then alternatively a receiver may be appointed (except in Scotland) to receive the rent and/or to sell the property. After sale, you will remain responsible for the payment of any mortgage shortfall debt.
Quick links
Useful information
Our downloadable guides have all the information you need on our products, how to manage your account and much more.