Switch your mortgage deal

On a fixed rate, discounted rate, or tracker mortgage ending in the next 90 days? We can help find a new deal that’s right for you and recalculate your monthly mortgage payments.
Are you on our standard variable rate (SVR)?
Not sure which deal you’re on?
If you are unsure what deal you're on or when your fixed rate ends, log in to check your mortgage details.

Buy to let customers

If you are a buy to let customer, we have a different process to support you in switching your mortgage deal. Visit our buy to let product transfers page to learn more.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

How switching works

1
We send a reminder
Around 90 days before your deal ends, we'll get in touch to let you know which deals you're eligible for.
2
Review your options
Contact your broker to talk through your options. You can also login with your mortgage account number to see your options or call our team.
3
Secure your deal
Agree your new rate with your broker, online or with us over the phone. Once you’ve paid any fees, we’ll send a letter confirming your new rate and the date it will begin.  
4
Look out for better rates
It's important to check if we've lowered the rate of your mortgage deal. If we have, you can switch to the lower rate, up to two weeks before your new deal starts.

Things to consider

  • You can switch your deal in just over a week. It can take 4 to 8 weeks if you move to another lender.
  • No full mortgage application. To secure a new deal, just select one of the rates suitable for your current mortgage.
  • You won't need a conveyancer. You would if you moved to another lender.

You will move onto or stay on a standard variable rate (SVR) for your next Direct Debit date, which means you may end up paying more than you expect. You can still switch your deal after this point. 

This means that:

  • Your mortgage payments could go up or down.
  • You can make unlimited overpayments.
  • You can pay your mortgage off early without any early repayment charges.

Check your mortgage offer or give us a call to find out which of these rates apply:

  • Residential standard variable rate.
  • Residential Discounted standard variable rate. 
  • Your mortgage must have been held with us for at least 12 months.
  • The property must be your main residence and there must be no more than one missed or late payment in the last 12 months.
  • Any mortgage arrears must be less than the value of 1 month’s mortgage payment at the time of applying for a transfer and completion of transfer.
  • The balance on the part of the mortgage you wish to transfer must be more than £3,000.
  • If the mortgage is in joint names you must have the authority to switch deal on behalf of all applicants.
  • You must not be moving from another mortgage provider.
  • You must also meet all of our other lending criteria.
  • You should only switch online if:
  • You are sure you don't need advice on your new deal.
  • You are not changing any other details of the mortgage such as the term of the mortgage, the repayment method or wanting to pay a lump sum.
  • You are not borrowing more or making a lump sum payment.
  • No part of your current mortgage is on an 'interest only' repayment method.
  • You do not have a Joint Borrower Sole Proprietor (JBSP) mortgage.
We need up to 7 calendar days to process any switch to a new deal. If you switch with less than 7 calendar days of your existing deal remaining, your interest rate may revert to our standard variable rate (currently 7.49%). This could mean your next monthly mortgage payment increases.

You can ask to switch to a new rate, on a like-for-like basis, until two weeks before your new deal starts. Only the rate can change. Everything else must stay the same.

For example:

  • Current transfer product: 2 year fixed at 75% LTV with £995 fee at 6.99%.
  • New like-for-like request: 2 year fixed at 75% LTV with £995 fee at 6.49%. 


To switch again, you must complete a new Product transfer rate switch request form.


Please note:

  • If you choose a new product, we'll cancel the current product and issue new documents.
  • We won't communicate any new rate changes to you so you will need to check our latest mortgage rates.

Switch to a reduced rate

Ready to switch?

If you're happy to stay with us, have all your information to hand and have read the things to consider above, you are ready to get started. You can switch in minutes.

Please note: If you have outstanding product fees or early repayment charges please call us on 0345 1200 891*.

Apply with your broker

Talk to your broker to get help and advice on choosing the right product for you.

Apply online

If you're applying online, advice is not offered.

Apply by telephone

Talk to one of our mortgage advisers. It is up to you whether you are offered advice from our team.

9am to 5pm Monday to Friday
9am to 1pm Saturday

Not ready to switch? Check our latest mortgage rates