help and support
What can we help you with?
We are mailing our Annual Savings statements from 23 April through to 29 April. All statements should be received by 8 May. If you have access to review your account through our app or website then you will not be sent a paper statement as you can view your accounts at any time.
Other ways we can help
Need more help?
Lines are open:
Monday to Friday 9am to 5pm
Saturday 9am to 1pm
Chat with us
Ask our Chatbot general questions about savings accounts and mortgages:
24 hours a day, 7 days a week
You can also chat to a human:
Monday to Friday 9am to 5pm
Saturday 9am to 1pm
24 hours a day, 7 days a week
You can also chat to a human:
Monday to Friday 9am to 5pm
Saturday 9am to 1pm
Getting in touch and complaints
If you have any comments or suggestions, please get in touch.