What’s in this guide
Here you’ll find information about what makes up a mortgage payment and about how you can pay.
We also explain payment holidays and what to do if you miss a payment.
What's on this page?
What makes up a mortgage payment?
Need help with your mortgage Direct Debit?
How does a mortgage Direct Debit work?
Set up
First payment
This interest is charged from the day we released the funds to your solicitor, to the end of the calendar month.
Monthly payments
We take the payments automatically and securely, so there's nothing you need to do.
If your Direct Debit payment fails, please get in touch with your bank. If your Direct Debit fails twice in row, it will be cancelled.
We’ll try to contact you by phone if a Direct Debit fails, and we’ll write to you. It’s important to find a solution as quickly as possible. If you’re struggling to make a payment, please get in touch.
How do I change Direct Debit?
Interest is calculated daily, so this may be effected by changing your payment date.
To change your Direct Debit date, please contact us at least 3 working days before your next payment.
To change your Direct Debit account, please contact us and we'll support you with this.
You may need to make this months payment using another method to ensure the payment goes through.
Paying by debit card, cheque, transfer or in branch
Calls to 03 numbers are charged at the same rate as 01 or 02 numbers from all phones.
Processing Team,
Yorkshire Building Society,
Yorkshire House,
Yorkshire Drive,
Bradford,
West Yorkshire,
BD5 8LJ.
Overpaying your mortgage
Many mortgages let you make extra payments, known as overpayments. If you pay more than your usual amount, you might be charged an early repayment charge. This depends on the type of mortgage you have.
Before you make a lump sum payment, check the terms of your mortgage so you know what to expect, you can read more about this in our overpayments guide.
Payment holidays
You might need a break from payments if your circumstances change. This is called a payment holiday, if you’ve made overpayments on your mortgage then it might be possible to arrange this. Call us and we can guide on what your next steps could be.
Call us
Monday to Friday: 9am to 5pm
Saturday: 9am to 1pm
Calls to 03 numbers are charged at the same rate as 01 or 02 numbers from all phones.