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    Your Society (About us) Corporate Governance Our policies

    Our Policies

    We have a number of policies in place to ensure we always behave in the right way and limit risks of things going wrong.

    Policy Overviews

    Collections and Recoveries Policy (Retail) Overview
    Complaints Policy Overview 
    Environmental and Climate Change Policy Overview
    Financial Crime Policy Overview 
    Financial Promotions Policy Overview
    Fire, Health and Safety Policy (Internal Version) 
    Information Management Policy Overview 
    Information & Cyber Security Policy Overview
    Modern Slavery Policy Overview
    Political and Public Policy Engagement Policy Overview
    Procurement Outsourcing Third Party Risk Management Policy Overview
    Product and Distribution Governance Policy Overview 
    Sales Policy Overview
    Training & Competence Policy Guide
    Vulnerable Customer Policy Overview 
    Whistleblowing Policy Overview

    HR Policies and Statements

    Family Leave Policy Overview
    Flexible Working Policy Overview
    Redeployment Policy Overview
    Secondments Policy Overview

    Supporting Documents

    Gender Pay Reporting
    Health & Safety Reporting 
    Our Trust Code
    Political Engagement Log
    Standards for Suppliers
    Wellbeing Strategy

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    Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Head Office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. References to ‘YBS Group’ or ‘Yorkshire Group’ refer to Yorkshire Building Society, the trading names under which it operates (Barnsley Building Society, Barnsley, Chelsea Building Society, Chelsea, Norwich & Peterborough Building Society, N&P and Egg) and its subsidiary companies. Egg is a registered trademark of Yorkshire Building Society. FareShare is a registered charity in England & Wales (1100051) and Scotland (SC052672). Small Change Big Difference® is a registered trademark of Yorkshire Building Society.

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