Mortgage telephone numbers
Existing mortgage customers
General enquiries
Speak to one of our advisers between:
Or, by using our automated line 24 hours a day you can:
make a mortgage payment by debit card
check your mortgage balance
if you’re already registered for access to your account online, you can also reset your password.
Savings account telephone numbers
Existing savings customers
Speak to one of our advisers between:
Or, by using our automated line 24 hours a day you can:
check your balance and recent transactions**
reset your password
** Please note: online account holders cannot check their balance or recent transactions by calling this number. To do this please log into your online account.
Report a lost/stolen card
Call our helpline 24 hours a day, 7 days a week
*When our office is closed this is an automated service; a colleague will be in touch when we reopen.
Alternatively you can visit your local branch or report it online
Other telephone numbers
Buildings & Contents Insurance
New quotes
with Royal and Sun Alliance
with Royal and Sun Alliance
Non mortgage customers
with Royal and Sun Alliance
with Royal and Sun Alliance
Existing insurance queries held with your mortgage account